Section
of focus: Section 504 & 508
PURPOSE
The Department of Education considers accessibility to
information a priority for all employees and external
customers, including individuals with disabilities. The
Department has established these Requirements for
Accessible Electronic and Information Technology (E&IT)
Design in order to support its obligations, under
Sections 504 and 508 of the Rehabilitation Act of 1973,
29 U.S.C. 794 and 794d. This is to ensure the
accessibility of its programs and activities to
individuals with disabilities, specifically its
obligation to acquire accessible electronic and
information technology.
Therefore, when selecting computer hardware and software
applications (and other E&IT) for use within the
Department's office environment, the Department will
evaluate the hardware and software to determine its
accessibility by users with disabilities.
The purpose of this document is to convey the
accessibility needs of the Department to the developers
and suppliers of E&IT. It addresses the minimum
accessibility requirements E&IT must meet in order to be
used by all Department employees and customers. These
requirements are offered to demonstrate the
accessibility needs that must be considered when
designing and developing E&IT for the Department of
Education. They address proven techniques for the design
of universally accessible E&IT that can be used by
individuals with or without a disability.
These requirements incorporate the Access Board's final
accessibility standards for electronic and information
technology covered by section 508 of the Rehabilitation
Act of 1973, as amended.
While a product that meets these requirements ensures
minimum accessibility for individuals with disabilities,
the Department of Education encourages E&IT technology
developers to be creative and maximize their design of
E&IT to be universally accessible.
The Chief Information Officer, after consulting with
appropriate individual experts in the field of assistive
technology, reserves the right to amend these
requirements to ensure the accessibility of new and
emerging technologies which may burgeon upon the
fast-paced IT environment. Amendments to these
requirements will in no way lessen the obligations for
E&IT products to meet the minimum Section 508
requirements, but may place other access-related
requirements on such E&IT as necessary to ensure full
accessibility by the Department and its customers.
SPECIFIC FUNCTIONAL REQUIREMENTS
Software applications and operating systems.
1.
When software is designed to run on a system that
has a keyboard, product functions shall be executable
from a keyboard where the function itself or the result
of performing a function can be discerned textually.
2.
Applications shall not disrupt or disable
activated features of other products that are identified
as accessibility features, where those features are
developed and documented according to industry
standards. Applications also shall not disrupt or
disable activated features of any operating system that
are identified as accessibility features where the
application programming interface for those
accessibility features has been documented by the
manufacturer of the operating system and is available to
the product developer.
3.
A well-defined on-screen indication of the
current focus shall be provided that moves among
interactive interface elements as the input focus
changes. The focus shall be programmatically exposed so
that assistive technology can track focus and focus
changes.
4.
Sufficient information about a user interface
element including the identity, operation and state of
the element shall be available to assistive technology.
When an image represents a program element, the
information conveyed by the image must also be available
in text.
5.
When bitmap images are used to identify controls,
status indicators, or other programmatic elements, the
meaning assigned to those images shall be consistent
throughout an application's performance.
6.
Textual information shall be provided through
operating system functions for displaying text. The
minimum information that shall be made available is text
content, text input caret location, and text attributes.
7.
Applications shall not override user selected
contrast and color selections and other individual
display attributes.
8.
When animation is displayed, the information
shall be displayable in at least one non- animated
presentation mode at the option of the user.
9.
Color coding shall not be used as the only means
of conveying information, indicating an action,
prompting a response, or distinguishing a visual
element.
10.
When a product permits a user to adjust color and
contrast settings, a variety of color selections capable
of producing a range of contrast levels shall be
provided.
11.
Software shall not use flashing or blinking text,
objects, or other elements having a flash or blink
frequency greater than 2 Hz and lower than 55 Hz.
12.
When electronic forms are used, the form shall
allow people using assistive technology to access the
information, field elements, and functionality required
for completion and submission of the form, including all
directions and cues.
Web-based intranet and internet information and
applications.
1.
A text equivalent for every non-text element
shall be provided (e.g., via "alt", "longdesc", or in
element content).
2.
Equivalent alternatives for any multimedia
presentation shall be synchronized with the
presentation.
3.
Web pages shall be designed so that all
information conveyed with color is also available
without color, for example from context or markup.
4.
Documents shall be organized so they are readable
without requiring an associated style sheet.
5.
Redundant text links shall be provided for each
active region of a server-side image map.
6.
Client-side image maps shall be provided instead
of server-side image maps except where the regions
cannot be defined with an available geometric shape.
7.
Row and column headers shall be identified for
data tables.
8.
Markup shall be used to associate data cells and
header cells for data tables that have two or more
logical levels of row or column headers.
9.
Frames shall be titled with text that facilitates
frame identification and navigation.
10.
Pages shall be designed to avoid causing the
screen to flicker with a frequency greater than 2 Hz and
lower than 55 Hz.
11.
A text-only page, with equivalent information or
functionality, shall be provided to make a web site
comply with the provisions of this part, when compliance
cannot be accomplished in any other way. The content of
the text-only page shall be updated whenever the primary
page changes.
12.
When pages utilize scripting languages to display
content, or to create interface elements, the
information provided by the script shall be identified
with functional text that can be read by assistive
technology.
13.
When a web page requires that an applet, plug-in
or other application be present on the client system to
interpret page content, the page must provide a link to
a plug-in or applet that complies with the requirements
for Software applications and operating systems listed
above.
14.
When electronic forms are designed to be
completed on-line, the form shall allow people using
assistive technology to access the information, field
elements, and functionality required for completion and
submission of the form, including all directions and
cues.
15.
A method shall be provided that permits users to
skip repetitive navigation links.
16.
When a timed response is required, the user shall
be alerted and given sufficient time to indicate more
time is required.
Telecommunications products.
1.
Telecommunications products or systems which
provide a function allowing voice communication and
which do not themselves provide a TTY functionality
shall provide a standard non-acoustic connection point
for TTYs. Microphones shall be capable of being turned
on and off to allow the user to intermix speech with TTY
use.
2.
Telecommunications products which include voice
communication functionality shall support all commonly
used cross-manufacturer non-proprietary standard TTY
signal protocols.
3.
Voice mail, auto-attendant, and interactive voice
response telecommunications systems shall be usable by
TTY users with their TTYs.
4.
Voice mail, messaging, auto-attendant, and
interactive voice response telecommunications systems
that require a response from a user within a time
interval, shall give an alert when the time interval is
about to run out, and shall provide sufficient time for
the user to indicate more time is required.
5.
Where provided, caller identification and similar
telecommunications functions shall also be available for
users of TTYs, and for users who cannot see displays.
6.
For transmitted voice signals, telecommunications
products shall provide a gain adjustable up to a minimum
of 20 dB. For incremental volume control, at least one
intermediate step of 12 dB of gain shall be provided.
7.
If the telecommunications product allows a user
to adjust the receive volume, a function shall be
provided to automatically reset the volume to the
default level after every use.
8.
Where a telecommunications product delivers
output by an audio transducer which is normally held up
to the ear, a means for effective magnetic wireless
coupling to hearing technologies shall be provided.
9.
Interference to hearing technologies (including
hearing aids, cochlear implants, and assistive listening
devices) shall be reduced to the lowest possible level
that allows a user of hearing technologies to utilize
the telecommunications product.
10.
Products that transmit or conduct information or
communication, shall pass through cross- manufacturer,
non-proprietary, industry-standard codes, translation
protocols, formats or other information necessary to
provide the information or communication in a usable
format. Technologies which use encoding, signal
compression, format transformation, or similar
techniques shall not remove information needed for
access or shall restore it upon delivery.
11.
Products which have mechanically operated
controls or keys, shall comply with the following:
(1) Controls and keys shall be tactilely discernible
without activating the controls or keys.
(2) Controls and keys shall be operable with one hand
and shall not require tight grasping, pinching, or
twisting of the wrist. The force required to activate
controls and keys shall be 5 lbs. (22.2 N) maximum.
(3) If key repeat is supported, the delay before repeat
shall be adjustable to at least 2 seconds. Key repeat
rate shall be adjustable to 2 seconds per character.
(4) The status of all locking or toggle controls or keys
shall be visually discernible, and discernible either
through touch or sound.
Signed into law on July 26,1990, the Americans with
disability act is a wide-ranging legislation intended to
make American society more accessible for people with
disabilities.
Its Divided into five sections:
1. Employment (Title I)
Business must provide reasonable accommodations to
protect the rights of individuals with disabilities in
all aspects of employment. Possible changes may include
restructuring jobs, altering the layout of workstations,
or modifying equipment. Employment aspects may include
the application process, hiring, wages, benefits, and
all other aspects of employment. Medical examinations
are highly regulated.
2. Public Services (Title II)
Public services, which include state and local
government instrumentalities, the National Railroad
Passenger Corporation, and other commuter authorities,
cannot deny services to people with disabilities
participation in programs or activities which are
available to people without disabilities. In addition,
public transportation systems, such as public transit
buses, must be accessible to individuals with
disabilities.
3. Public Accommodations (Title III)
All new construction and modifications must be
accessible to individuals with disabilities. For
existing facilities, barriers to services must be
removed if readily achievable. Public accommodations
include facilities such as restaurants, hotels, grocery
stores, retail stores, etc., as well as privately owned
transportation systems.
4. Telecommunications (Title IV)
Telecommunications companies offering telephone service
to the general public must have telephone relay service
to individuals who use telecommunication devices for the
deaf (TTYs) or similar devices.
5. Miscellaneous (Title V)
Includes a provision prohibiting either (a) coercing or
threatening or (b) retaliating against the disabled or
those attempting to aid people with disabilities in
asserting their rights under the ADA.